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What does the consignment process look like?

 

How will I get paid?

The consignment model is based on our partnership with you, and we share revenue when your items sell. The process begins when you bring your clean outdoor gear and clothing into the shop. After we look through your items and determine which products we are able to accept, you will sign up as a consignor and sign off on High Tor’s consignment terms. If you prefer to drop off your items, we will call you or send you an email outlining what we can and cannot accept. If we are unable to accept your items, you're welcome to pick them up or let us donate them to a local nonprofit on your behalf. 

We price your items based on their suggested retail price, demand in Virginia, and our current inventory. We will then tag and display your items in the store. When they sell, we take a percentage of revenue in exchange for marketing, displaying, staffing, and providing a space for your items to be sold. We will send you a check (monthly) or give you store credit (available anytime) for your percentage of the profit. We use an online system that allows you to sign in and track your sales, and to view your payouts. If you are curious or have questions, please call us or come by the shop!  We are open everyday from 10:00 a.m. - 6:00 p.m. starting February 2018.

Rates

Our consignment model is based on a sliding scale, paying you higher rates relative to the price that your item is sold for.  For example, when an item sells for:

$40 and under:  You receive 40% of the selling price

$41 and over:  You receive 50% of the selling price

Receive 5% extra if you use any or all of your credit in the store.


FAQ

GETTING PAID

High Tor sends a check to the consignor by 10th of each month for any items sold for cash in the previous month. Consignors selling items for store credit are credited as soon as an item sells. We use an online system that allows you to sign in and track your sales, and to view your payouts.

It is our intent to handle consignor’s gear with great care and to obtain the highest price possible. For more information regarding the consignment policy, please contact the store and look over our consignment agreement form

You are also welcome to pick up your item(s) anytime, for any reason, if they have not already sold.

GEAR AND CLOTHING WE ACCEPT

In-season outdoor men’s, women’s and children’s clothing and shoes, rain jackets, ski jackets and outdoor winter coats, hiking boots, trail running shoes, climbing shoes, backpacks, stuff sacks, tents, tarps, camping hammocks, sleeping bags and mats, trekking poles, camping chairs, camping stoves, cookware, water bottles (stainless steel, Nalgene, Camelbak, Hydroflask, etc.), water filters, knives and utility gear, headlamps and camping lanterns, bear canisters, bikes, cycling accessories, disc golf discs and equipment, cross-country skis, kayaks, canoes, stand-up paddleboards (SUPs). Any ski equipment must be backcountry oriented and of an All-Terrain or Telemark style. No inbounds/resort oriented downhill ski boots/bindings will be accepted.

* Clothing and sleeping bags must be clean.

GEAR WE CANNOT ACCEPT

Used protective gear (ATCs, harnesses, ropes, fall arresters, ascenders, cams, etc), protective helmets, BMX bikes, downhill skis, illegal knives, electronics (GPS’s, heart-rate watches, etc), non-outdoor/fashion clothes, sports equipment.

*If you are not sure whether an item can be consigned, please feel free to swing by or give us a call before coming into the shop.

WHAT BRANDS ARE WE LOOKING FOR?

We prefer high quality brands that are favored by outdoor enthusiasts, but are happy to look into brands that are new to us. Some of our favorites include:

Arc’teryx, Asolo, Bedrock Sandles, Big Agnes, Black Diamond, Darn Tough, Chaco, Columbia, Cotopaxi, Deuter, ENO, Garmont, Icebreaker, Innova, Keen, Kelty, La Sportiva, Lowe Alpine, Mammut, Marmot, Mountain Hardware, MSR, Ortovox, Osprey, Outdoor Research, Patagonia, Petzl, Rab, REI, Salomon, Salewa, SmartWool, The North Face, Thermarest, Vasque, Woolrich, Yama Mountain Gear

...and many more.

WHEN YOU COME INTO our store, you can expect to find high quality used gear and clothing at 30 - 60 % off MSRP (Manufacturer’s Suggested Retail Price).  Occasionally, you may also find further discounted items in the bargain section of the shop.  These items have some flaws or more than normal wear and tear, but we believe they still have some life left in them.  

We do not want Fashion brand clothing including Adidas, Nike, Under Armor, GAP, Banana Republic, Old Navy, etc.

DO I NEED AN APPOINTMENT ?

We will accept items anytime during our regular business hours (no appointment needed!), but to keep consignment running smoothly, please try to arrive at least an hour before we close.

While you take your time to read and sign our consignment policy, our staff will look over your items and let you know if there is anything we cannot take. If you prefer to drop your items off, we are happy to call or email you once your items have been sorted.

OTHER THINGS TO REMEMBER

  • In order to sell gear with us, you will sign a contract agreeing to our consignment policies.
  • You must bring in your driver’s license or any other form of government issued identification.
  • Please give us a call (434) 260-4026 if you have questions about the gear you would like to sell.

You are always welcome to pick it up your item(s) anytime, for any reason, if they have not already sold.

PRICING

Items we sell are typically priced at 30-60% off the manufacturer's suggested retail price (MSRP). We determine current MSRP by comparing your products with the prices listed for the same items sold from reputable outdoor websites like backcountry.com, trailspace.com, moosejaw.com, etc.  When you bring in gear that is brand new with tags on it, we begin listing these items at 30% off MSRP. If your item is lightly used but in excellent condition, and it is a desirable brand such as Patagonia, REI, Icebreaker, The North Face, etc., it will be marked at 40% off MSRP.  Prices will drop further based on your item’s condition, seasonality, and our current inventory.

Items that don’t sell at the initial price are discounted monthly and may be lowered by 10% every month until the item reaches 50% off of the listed price.  High Tor Gear Exchange reserves the right to reduce prices further for sales or promotions.

CONSIGNMENT PERIOD

The consignment period is 6 months.

All items for sale are the consignor's until they sell or the 6 months has expired. We may ask consignors to pick up unsold items at anytime. Consignors may pick up an item that is being sold on the sales floor at anytime within the first 6 months.  Items that were initially priced under $50 which have been on the sales floor past this consignment period and have not sold become property of High Tor Gear Exchange.  We will call or email consignors whose products were initially listed over $50 and ask them to come pick up your items if they have not sold.  These items that have not been retrieved after three (3) weeks from us reaching out to you will be donated to a local non-profit.

STORE POLICY

30-day return policy

Items can be returned for store credit within 30 days with a receipt, if they are in the same condition as when you purchased them. Please do not take items on an epic outdoor adventure and try to return them. That would really hurt our business.    

STILL HAVE QUESTIONS?

WE ARE HERE TO HELP. Call us at (434) 260-4026